Terms & Conditions

Please read these terms and conditions carefully before using Our Service.

1. Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Company: Radiant Functional Wellness, LLC, 40 N 300 E #103, St George, UT 84770.

SMS Service: Refers to our text messaging service used for program support and reminders.

Service: Refers to the Website, the bodywork and functional wellness services, and the programs provided therein.

2. Nature of Services and Scope of Practice

What we provide

Radiant Functional Wellness provides clinical bodywork — including CranioSacral Therapy, lymphatic therapy, and orthopedic massage — and functional wellness education and coaching. Our services are intended to support your body's own regulation and healing, and to help you understand your health in the context of nutrition, lifestyle, and stress.

What we do not provide

We do not practice medicine. We do not diagnose, treat, cure, or prevent any disease or medical condition. We do not prescribe medication, and we do not advise you to start, stop, or change any medication your prescriber has given you. Nothing we provide — in a session, a consultation, a written wellness plan, a questionnaire result, a course, or any content on this website — is medical advice or a substitute for diagnosis or treatment by a licensed physician or other qualified healthcare provider.

About laboratory results

Where we review laboratory or functional test results with you, we do so from a functional wellness perspective, using reference ranges that differ from conventional diagnostic ranges. This review is educational. It is not a medical diagnosis, and it does not replace interpretation by your physician. We encourage you to share any results with your healthcare provider.

Your responsibility

You are responsible for your own healthcare decisions. You agree to consult a qualified healthcare provider before making changes to your care, particularly if you are pregnant or nursing, managing a diagnosed condition, or taking prescription medication. You agree to tell us about relevant health conditions, medications, and symptoms so we can serve you safely, and to tell us promptly if anything changes.

Medical emergencies

Our services are not emergency care. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department. Do not use our website, forms, SMS, or email to report an emergency; those channels are not monitored continuously.

No guarantee of results

Individual responses vary. We make no promise or guarantee of any specific outcome, result, or timeline from any service, program, or product.

3. Appointments, Rescheduling, and Cancellation

Rescheduling and cancellation. We ask for at least 24 hours' notice to reschedule or cancel an appointment. You can do this yourself using the links in your confirmation and reminder emails up to 24 hours before your scheduled time. Within 24 hours of your appointment those links expire — please contact us directly at [email protected] or +1 855-222-3044 and we will do our best to accommodate you.

Late cancellations and missed appointments. Sessions cancelled with less than 24 hours' notice, or missed without notice, are charged at the full session rate. If the appointment was part of a prepaid package, the session is counted as used. If something outside your control kept you from your appointment, please contact us and we will consider the situation individually.

Late arrival. If you arrive late, we will provide as much of your session as the remaining time allows, so that the appointments following yours are not delayed. The full session fee applies.

Prepaid sessions and packages. Session packages are purchased in advance and are non-transferable unless purchased as a gift.

Expiration. Prepaid session packages and gift certificates purchased from Radiant Functional Wellness do not expire, and we do not charge inactivity, service, or dormancy fees against a prepaid balance. Promotional sessions added at no charge — such as a bonus session included with a seasonal gift package — are not purchased, and they expire 12 months after the date they are issued. Where a promotional session carries an expiration, that date is printed on the certificate.

Consultation and interpretation credits. The fee paid for a Root Cause Consultation, and the interpretation fee charged with a Journeys lab panel, are each credited in full toward the purchase price of any M.A.P. tier when you enroll within 30 days. Credits apply to a single enrollment, are not redeemable for cash, and are not transferable.

4. SMS Service & Text Messaging

By opting into our SMS service, you agree to the following:

• Program Support: You will receive messages related to your health journey, including appointment reminders, nutrition guidance, and lifestyle support.
• Opt-Out: You can cancel the SMS service at any time by texting "STOP".
• Help: Text "HELP" for assistance or email [email protected].
• Privacy: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Subscriptions & Billing

Some parts of the Service are available only with a paid Subscription. Where a Subscription applies, you will be billed in advance on a recurring basis (monthly or annually) depending on the plan selected.

Cancellations: You may cancel Your Subscription by contacting us using the details below. Refunds are considered on a case-by-case basis at the Company's sole discretion.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, or consequential damages arising out of or in any way related to the use of the Service.

7. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: [email protected]
By phone: +1 855-222-3044
By mail: 40 N 300 E #103, St George, UT 84770