Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

1. Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address, First and Last name, Phone number, and Usage Data.

Health and Wellness Information

Because we provide bodywork and functional wellness services, you may also choose to share health information with us. This is described in Section 2 below.

2. Health and Wellness Information

You may choose to share health information with us through intake forms, questionnaires, journals, and consultations. This may include:

• Symptoms, health history, and current concerns you report on intake forms and questionnaires, including the Medical Symptom Questionnaire (MSQ) and inflammation, gut, sleep, stress, detox, hormone, and related assessments
• Food, lifestyle, and symptom journals you complete during a program
• Medications, supplements, allergies, and sensitivities you disclose
• Laboratory and functional test results you order through us or share with us, including blood panels, organic acids, hormone panels, stool and pathogen panels, and genetic results
• Notes we create documenting your sessions, findings, and wellness plans

How we use it

We use health information solely to provide your care: to understand your concerns, interpret your results, build and adjust your wellness plan, document your sessions, and communicate with you about your program. We do not use health information to advertise or market to you, and we do not use it to build audiences or profiles for advertising.

We do not sell it, and we do not share it for marketing

Health information is never shared with affiliates, business partners, advertisers, or data brokers for marketing or promotional purposes. The sharing described elsewhere in this Privacy Policy does not apply to health information.

Who may receive it

We share health information only as needed to deliver your care, and only with:

• Laboratories and testing partners you order tests through, which receive the information required to process and return your results
• Supplement dispensary and practitioner platforms we use to issue your recommendations, which receive what is necessary to fill your order
• Software providers that host our forms, records, scheduling, and communications under agreements that limit them to serving us
• You, or someone you authorize in writing, including another practitioner you ask us to share with
• Where required by law, such as a valid court order or a mandatory reporting obligation

Your choices

Sharing health information with us is voluntary. You may decline to answer any question on any form, though some information is necessary for us to provide certain services safely. You may ask us for a copy of the health information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We may need to retain certain records where law or professional obligations require it.

Minors

We provide services to children, including pediatric CranioSacral Therapy. A parent or legal guardian books the session in their own name, consents to it, attends it, and provides the child's health information on their behalf. Our scheduling and contact records for pediatric sessions are held in the parent or guardian's name. A parent or guardian may request access to, correction of, or deletion of their child's information at any time.

How we protect it

We limit access to health information to those who need it to provide your care, hold it in access-controlled systems, and keep it only as long as necessary for your care and for any period required by law or professional obligations.

A note on HIPAA

Radiant Functional Wellness LLC is a cash-pay practice and does not bill health insurance, so we are generally not a "covered entity" under HIPAA. We nonetheless treat your health information as confidential and handle it according to the practices described in this policy and to the confidentiality obligations that apply to our licensure.

3. Use of Your Personal Data

The Company may use Personal Data to provide and maintain our Service, to manage Your Account, and to contact You by email, telephone calls, or SMS regarding updates or informative communications related to our services.

4. Sharing of Your Personal Information

We may share Your personal information with Service Providers to monitor and analyze the use of our Service. We do not share your personal information with affiliates or business partners for marketing or promotional purposes, and we do not share health information for those purposes under any circumstances — see Section 2. Please also note the specific exclusions regarding Text Messaging data in the following section.

6. Retention and Deletion

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Where law or professional obligations require us to retain certain records, we will retain those records for the required period.

7. Children's Privacy

Our website and online content are not directed to children, and we do not knowingly collect personal information from a child through our website or forms without a parent or guardian's involvement.

We do provide in-person services to children, including pediatric CranioSacral Therapy. In those cases, a parent or legal guardian books the appointment in their own name, provides consent, attends the session, and supplies any health information about the child. We use that information only to provide the child's care, as described in Section 2.

If you are a parent or guardian and believe your child has provided us information without your involvement, please contact us and we will address it promptly.

8. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct, or delete information we hold about you, You can contact us:

• By email: [email protected]
• By phone: +1 855-222-3044
• By mail: 40 N 300 E #103, St George, UT 84770